The Culture of Quality program has been developed by the Ohio Association of County Behavioral Health Authorities (OACBHA) and its member Boards
This was established to improve the quality of the statutorily mandated functions of county Boards administering local alcohol, drug addiction and mental health services for Ohioans. The Culture of Quality is designed to promote community confidence and Boards’ public support through increased accountability. The Culture of Quality brings consistency to the local Board system through self-regulation while preserving flexibility for Boards to be responsive to the needs of their respective constituencies.
The Culture of Quality transforms Ohio’s behavioral health system by promoting a more efficient, effective, consistent and accountable county Board system. The program is based upon a continuous quality improvement model that promotes the use of quality practices in the administration of county Boards. The Culture of Quality leads to greater continuity among Boards, making it easier for consumers accessing services.